Legal documentation
Terms of Use
This document defines the rights and obligations of users and operators of the platform BiznisPortal.rs. By using the platform in any form, you confirm that you have read, understood, and accepted all the stated terms.
Effective from
January 1, 2024
Last updated
May 1, 2025
Document version
v2.0
General provisions
BiznisPortal.rs (hereinafter: “Portal” or „the Platform”) is an informational and business platform managed by an operator headquartered in the Republic of Serbia (hereinafter: „Operator”).
These Terms of Use (hereinafter: „Terms”) govern the relationship between the Operator and any person who accesses, views or in any way uses the Portal (hereinafter: „the User”).
By using the Portal, the User confirms that they are:
- of legal age and legally competent to enter into legally binding contracts
- read, understood, and accepted all provisions of these Terms and the Privacy Policy
- authorized to represent the company or legal entity on whose behalf they act on the Portal
Platform description and modules
BiznisPortal.rs is a multi-module digital platform that includes:
Companies
Business directory — profiles of companies, brands, and entrepreneurs with location, description, and contact details.
Places
Local guide — restaurants, hotels, cafés, shops and other venues with opening hours and reviews.
Real estate
Real estate listings — sale and lease of apartments, houses, retail and business premises.
Cars
Auto marketplace — listings for the sale of passenger and commercial vehicles.
Jobs
Job listings — open positions and companies' internal HR board.
Events
Local and corporate events — conferences, fairs, promotions and public gatherings.
The Operator reserves the right to add, modify, or discontinue individual platform modules without prior notice, with the obligation to inform users who actively use the affected modules of any material changes.
Registration and user accounts
To set up a profile, a listing or to use the administrative functions of the Platform, account registration is required. The User is obliged to:
- enter accurate, complete and up-to-date information at registration
- keep their access credentials (username and password) confidential
- immediately notify the Operator of any unauthorized access to their account
- does not transfer access credentials to third parties without the Operator's express approval
- uses the account solely for the purposes set out in these Terms
The Operator is not responsible for damage arising from unauthorized use of an account that occurred due to the User's failure to protect their access credentials. One user may have only one account, except with the Operator's explicit written consent.
Content and publishing
A user who posts content on the Platform (profile, listing, review, image, description) confirms that:
- is the owner or authorized user of all copyright in the submitted content
- the content does not violate the applicable regulations of the Republic of Serbia
- the content is not false, misleading, offensive, discriminatory or a violation of third parties' privacy
- holds all necessary permits, licenses, and consents to publish the stated data
Content moderation
Content submitted by the User does not automatically become publicly available. The Operator's admin team reserves the right to:
- refuse to publish content without explanation
- edit, shorten or modify submitted content to align it with the Portal's standards
- remove already published content that subsequently becomes unacceptable
- grant, modify or revoke verification, badges and highlight status
By posting content, the User grants the Operator a non-exclusive, royalty-free, perpetual license to display, reproduce, and distribute that content within the Platform and its promotional materials, without compensation and without the need for additional consent.
Packages, subscriptions and payment
Use of the Platform's premium functionality is subject to an appropriate subscription to one of the available packages. Detailed information about prices and package contents is available on the page Plans & pricing.
Billing and invoicing
The subscription is charged in advance for the selected period (monthly or yearly). The Operator issues a fiscal/commercial invoice in accordance with the VAT Act and the Accounting Act.
Automatic renewal
Unless otherwise agreed, the subscription renews automatically at the end of the period. The User may cancel renewal no later than 48 hours before the current period expires.
Right of withdrawal
A User who is a natural person has the right to withdraw from a distance contract within 14 days of conclusion, in accordance with Art. 27 of the Consumer Protection Act. The right does not apply to services that have been fully performed before the deadline expires.
Refunds
Refunds are issued solely in cases provided for by the Consumer Protection Act or on the basis of a separate written agreement with the Operator. Paid periods that have been partially used are not subject to automatic refund.
Price changes
The Operator reserves the right to change package prices. We will notify users of price changes at least 30 days in advance. A price change has no retroactive effect on the current paid period.
Prohibited use of the Platform
The user undertakes not to use the Platform for any of the following purposes:
False content
Posting inaccurate, fictitious or misleading information about a company, person or service.
Spam and abuse
Sending unsolicited messages, mass creation of profiles or automated form filling without consent.
Copyright infringement
Use of content (text, image, logo) without authorization from the copyright holder.
Hacking and attacks
Attempts at unauthorized system access, SQL injection, XSS attacks or any form of cyberattack.
Scraping and automation
Automated data collection (web scraping, bots) without the Operator's written consent.
Offensive content
Publishing content that is discriminatory, racist, pornographic or that incites violence or hatred.
Misrepresentation
Posing as another company, person or official representative of BiznisPortal.rs without authorization.
Circumventing the system
Attempting to circumvent the billing, verification or content moderation system on the Platform.
Intellectual property
All intellectual property rights on the Platform — including but not limited to: software, design, graphic elements, logo, brand name, textual content created by the Operator, databases and system architecture — are the exclusive property of the Operator or its licensors.
Copyright
Protected by the Law on Copyright and Related Rights (»Official Gazette of RS«, no. 104/2009 and amendments). Copying without permission is prohibited.
Trademark
The name BiznisPortal.rs, the logo and the visual identity are protected as a trademark. Use without permission is prohibited.
Database
The structure and content of the Platform's database are protected by the sui generis right of the database maker.
The user retains all copyright in content they created and posted on the Platform themselves. By posting content, the user grants the Operator the license under item 4 of these Terms, which does not affect the user's ownership of that content.
Disclaimer of liability
The Platform is provided „as is” as-isand “as available”. The Operator makes no warranties, express or implied, regarding:
- the completeness, accuracy, or timeliness of content posted by users
- uninterrupted availability and technical correctness of all Platform functionalities
- the business results or revenue the User may expect from using the Platform
- the compliance of user-submitted content with applicable regulations
Third-party content
The Operator is not responsible for content posted by users, nor for the content of external sites linked from the Platform. The presence of a link does not constitute a recommendation or endorsement by the Operator.
Limitation of damages liability
To the maximum extent permitted by applicable law, the Operator's total liability to the User for any type of damage (direct, indirect, consequential) cannot exceed the amount the User paid the Operator in the previous 12 months.
Force majeure
The Operator is not responsible for failure to meet obligations caused by force majeure — natural disasters, war, decisions of government bodies, cyberattacks, infrastructure failures and similar circumstances beyond the Operator's reasonable control.
Termination and suspension of accounts
The Operator may, at its sole discretion, temporarily suspend or permanently terminate a User's account in the following cases:
- violation of any provision of these Terms
- posting prohibited or unlawful content
- non-payment of due subscription fees
- receipt of justified complaints from third parties or competent authorities
- suspicion of abuse, fraud, or unauthorized access
In the event of suspension, the Operator will endeavor to notify the User via email before or immediately after the measure is taken. The Operator is not obligated to retain the content of suspended accounts for longer than 30 days.
The User may cancel the subscription and close the account at any time via the contact form or by a written request to the Operator's email. Cancellation takes effect at the end of the current subscription period.
Changes to the Terms of Use
The Operator reserves the right to amend these Terms at any time, in order to align with changes in legislation, business practice or the technical characteristics of the Platform.
Notice of changes
We will notify registered users of material changes to the Terms via email or a prominent notice on the Platform, at least 15 days before the changes take effect.
Acceptance of changes
Continued use of the Platform after the amended Terms take effect will be considered acceptance of the new Terms. If you do not agree with the changes, you have the right to cancel your account at no cost before the date the changes take effect.
Version archive
Previous versions of the Terms will be available on request via the Operator's email.
Governing law and jurisdiction
These Terms and any disputes arising from them are governed by the law the Republic of Serbia, without applying conflict-of-law rules.
For the resolution of disputes arising from or in connection with these Terms, the competent authority is the materially and territorially competent court in the Republic of Serbia, at the seat of the Operator. Before initiating a lawsuit, the parties agree to attempt amicable resolution of the dispute within 30 days from the date the dispute arose.
Contact
For any questions, complaints or remarks regarding these Terms, contact the Operator through the following channels: