Legal documentation
This document defines the rights and obligations of users and operators of the platform BiznisPortal.rs. By using the platform in any form, you confirm that you have read, understood, and accepted all the stated terms.
Effective from
January 1, 2024
Last updated
June 11, 2026
Document version
v2.0
BiznisPortal.rs (hereinafter: “Portal” or „the Platform”) is an informational and business platform managed by an operator headquartered in the Republic of Serbia (hereinafter: „Operator”).
These Terms of Use (hereinafter: „Terms”) govern the relationship between the Operator and any person who accesses, views or in any way uses the Portal (hereinafter: „the User”).
By using the Portal, the User confirms that they are:
BiznisPortal.rs is a multi-module digital platform that includes:
Companies
Business directory — profiles of companies, brands, and entrepreneurs with location, description, and contact details.
Places
Local guide — restaurants, hotels, cafés, shops and other venues with opening hours and reviews.
Real estate
Real estate listings — sale and lease of apartments, houses, retail and business premises.
Cars
Auto marketplace — listings for the sale of passenger and commercial vehicles.
Jobs
Job listings — open positions and companies' internal HR board.
Events
Local and corporate events — conferences, fairs, promotions and public gatherings.
The Operator reserves the right to add, modify, or discontinue individual platform modules without prior notice, with the obligation to inform users who actively use the affected modules of any material changes.
To set up a profile, a listing or to use the administrative functions of the Platform, account registration is required. The User is obliged to:
The Operator is not responsible for damage arising from unauthorized use of an account that occurred due to the User's failure to protect their access credentials. One user may have only one account, except with the Operator's explicit written consent.
A user who posts content on the Platform (profile, listing, review, image, description) confirms that:
Content moderation
Content submitted by the User does not automatically become publicly available. The Operator's admin team reserves the right to:
By posting content, the User grants the Operator a non-exclusive, royalty-free, perpetual license to display, reproduce, and distribute that content within the Platform and its promotional materials, without compensation and without the need for additional consent.
Use of the Platform's premium functionality is subject to an appropriate subscription to one of the available packages. Detailed information about prices and package contents is available on the page Plans & pricing.
Billing and invoicing
The subscription is charged in advance for the selected period (monthly or yearly). The Operator issues a fiscal/commercial invoice in accordance with the VAT Act and the Accounting Act.
Term and renewal
The subscription is paid in advance for the selected period. If the User does not cancel the subscription in writing before the current period expires, the subscription is automatically extended for a further period of the same length, and the Operator issues a new proforma invoice for that period (e.g. for the following year in the case of an annual subscription). There is no automatic charging of a payment card — the renewed period is paid against the proforma invoice.
Business use (B2B)
Packages and advertising services are intended exclusively for business entities — companies and entrepreneurs — for the purposes of their business activity. The User confirms that the contract is concluded within their business activity, and therefore consumer-protection rules, including the 14-day right of withdrawal, do not apply.
Payment is final (no refunds)
The fee paid for the selected period is final and non-refundable — neither in full nor in part — regardless of actual usage during the period. A timely written cancellation prevents extension for the next period but does not entitle the User to a refund for the current paid period.
Price changes
The Operator reserves the right to change package prices. We will notify users of price changes at least 30 days in advance. A price change has no retroactive effect on the current paid period.
Osnovni podaci o firmi (prodavcu)
Izjava o konverziji
Kontakt podaci — korisnički servis
Za sve informacije u vezi sa narudžbinom, kao i u slučaju reklamacije ili otkaza narudžbine, korisnici nas mogu kontaktirati:
Dostava usluge i eventualna ograničenja
BiznisPortal.rs pruža isključivo elektronske (digitalne) usluge — pretplatu na pakete vidljivosti i oglašavanje na platformi. Nakon uspešno evidentirane uplate, usluga se aktivira odmah, automatski i bez fizičke dostave robe. Zaduženje računa platne kartice vrši se u trenutku transakcije (jednokratno). S obzirom na to da je reč o digitalnoj usluzi koja se isporučuje elektronski, ne postoje ograničenja izvoza, carinski propisi niti druge zakonske odredbe koje bi uticale na distribuciju ili isporuku usluge krajnjem korisniku.
Politika reklamacija
Korisnik ima pravo na reklamaciju kupljene usluge. Reklamacija se podnosi na e-mail info@biznisportal.rs ili telefonom na 0677 017 018, uz navođenje broja računa i opisa problema. Odgovor na reklamaciju dostavljamo u zakonskom roku od 8 dana od dana prijema reklamacije. Ukoliko je reklamacija opravdana, izvršićemo povraćaj naplaćenih sredstava ili ponovnu isporuku usluge, bez dodatnih troškova za korisnika. S obzirom na to da je reč o digitalnoj usluzi koja se aktivira odmah po uplati, otkaz i povraćaj sredstava mogući su pod uslovima propisanim Zakonom o zaštiti potrošača i ovim Uslovima; eventualna ograničenja i troškovi otkaza biće jasno predočeni korisniku pre potvrde plaćanja.
Zaštita privatnosti korisnika
Zaštita poverljivih podataka o transakciji
Povraćaj sredstava
Izjava o PDV-u
PDV uračunat u cenu i nema skrivenih troškova.
The user undertakes not to use the Platform for any of the following purposes:
False content
Posting inaccurate, fictitious or misleading information about a company, person or service.
Spam and abuse
Sending unsolicited messages, mass creation of profiles or automated form filling without consent.
Copyright infringement
Use of content (text, image, logo) without authorization from the copyright holder.
Hacking and attacks
Attempts at unauthorized system access, SQL injection, XSS attacks or any form of cyberattack.
Scraping and automation
Automated data collection (web scraping, bots) without the Operator's written consent.
Offensive content
Publishing content that is discriminatory, racist, pornographic or that incites violence or hatred.
Misrepresentation
Posing as another company, person or official representative of BiznisPortal.rs without authorization.
Circumventing the system
Attempting to circumvent the billing, verification or content moderation system on the Platform.
All intellectual property rights on the Platform — including but not limited to: software, design, graphic elements, logo, brand name, textual content created by the Operator, databases and system architecture — are the exclusive property of the Operator or its licensors.
Copyright
Protected by the Law on Copyright and Related Rights (»Official Gazette of RS«, no. 104/2009 and amendments). Copying without permission is prohibited.
Trademark
The name BiznisPortal.rs, the logo and the visual identity are protected as a trademark. Use without permission is prohibited.
Database
The structure and content of the Platform's database are protected by the sui generis right of the database maker.
The user retains all copyright in content they created and posted on the Platform themselves. By posting content, the user grants the Operator the license under item 4 of these Terms, which does not affect the user's ownership of that content.
The Platform is provided „as is” as-isand “as available”. The Operator makes no warranties, express or implied, regarding:
Third-party content
The Operator is not responsible for content posted by users, nor for the content of external sites linked from the Platform. The presence of a link does not constitute a recommendation or endorsement by the Operator.
Limitation of damages liability
To the maximum extent permitted by applicable law, the Operator's total liability to the User for any type of damage (direct, indirect, consequential) cannot exceed the amount the User paid the Operator in the previous 12 months.
Force majeure
The Operator is not responsible for failure to meet obligations caused by force majeure — natural disasters, war, decisions of government bodies, cyberattacks, infrastructure failures and similar circumstances beyond the Operator's reasonable control.
The Operator may, at its sole discretion, temporarily suspend or permanently terminate a User's account in the following cases:
In the event of suspension, the Operator will endeavor to notify the User via email before or immediately after the measure is taken. The Operator is not obligated to retain the content of suspended accounts for longer than 30 days.
The User may cancel the renewal of the subscription solely in writing (by email or via the contact form) before the current period expires. If the cancellation is not received in time, the subscription is automatically extended for the next period with a proforma invoice issued. The current paid period is final and non-refundable.
The Operator reserves the right to amend these Terms at any time, in order to align with changes in legislation, business practice or the technical characteristics of the Platform.
Notice of changes
We will notify registered users of material changes to the Terms via email or a prominent notice on the Platform, at least 15 days before the changes take effect.
Acceptance of changes
Continued use of the Platform after the amended Terms take effect will be considered acceptance of the new Terms. If you do not agree with the changes, you have the right to cancel your account at no cost before the date the changes take effect.
Version archive
Previous versions of the Terms will be available on request via the Operator's email.
These Terms and any disputes arising from them are governed by the law the Republic of Serbia, without applying conflict-of-law rules.
For the resolution of disputes arising from or in connection with these Terms, the competent authority is the materially and territorially competent court in the Republic of Serbia, at the seat of the Operator. Before initiating a lawsuit, the parties agree to attempt amicable resolution of the dispute within 30 days from the date the dispute arose.
For any questions, complaints or remarks regarding these Terms, contact the Operator through the following channels:
